COVID-19 Safety Information

What we’re doing to ensure your safety at Riverwood amid COVID-19

The Riverwood Conservancy has always taken the health and safety of our visitors, volunteers, and program participants seriously, and COVID-19 has only heightened our sense of responsibility to you and your family. When you register for one of our programs, rest assured that proper safety protocols will be in place to help us all slow the spread of COVID-19. We’ve answered some common questions about programs and protocols below.

Why are you holding in-person programs at Riverwood?

Because COVID-19 has disrupted so many facets of our lives, many people are experiencing increased stress and isolation, and associated declines in their wellness and mental health. The Riverwood Conservancy is dedicated to doing everything we can to help our community through this challenging time.

When people spend time in natural environments, the benefits they can experience reduced anxiety, lower blood pressure, improved immune function, and increased sense of wellbeing. More than ever, we recognize the importance of providing programs and spaces that invite people to connect with nature in a safe, responsible, and respectful way. Any programming that takes place at Riverwood will adhere to public health guidelines, including mask-wearing requirements and limits on group size.

Are you holding virtual events?

We certainly are. Taking part in an in-person program may still be a concern for many, so we have expanded our program offerings to include more virtual events like webinars and Facebook Live broadcasts that let you connect with nature from inside your own home. See our event listings here.

What can I expect if I come to an in-person program?

Here are our outdoor programming safety protocols:

– Group size will be limited to a maximum of 10 participants, including TRC staff and volunteers.

– Participation will be limited to those who have registered through our website and provided contact information.

– Upon registration, participants must agree not to attend the program if they or anyone in their household has experienced COVID-19 or flu-like symptoms in the last 14 days, or if they have travelled outside Canada in the last 14 days. This commitment is made through the Participant Requirements form – a link to that form will be emailed to participants after they register.

– In-person programs will take place exclusively outdoors, with the exception of certain Enabling Garden programs which require indoor space. Activities will be designed to allow for physical distancing of at least two meters between participants. When physical distancing is not possible, for example, on narrow trails, participants will be required to wear masks.

– For activities that require the use of tools or equipment, each participant will be provided with tools for their personal use for the duration of the program. Any shared tools will be sanitized between participant uses. All tools will be sanitized after program completion.

– For activities that require the use of gloves, participants will be provided with disposable gloves and/or a free set of reusable gloves they can take home. Participants are encouraged to bring their own gloves.

– Sharing and consuming of food during programs will not be allowed.

Are washrooms available?

Public washrooms available for participant use are located in the Visual Arts Mississauga (VAM) building. Anyone entering the VAM building to use the washroom must wear a face covering that securely covers the nose, mouth, and chin as required under the City of Mississauga by-law no. 0169-2020. These washrooms are maintained by the City of Mississauga and are cleaned throughout the day.

Is the TRC office open?

The Riverwood Conservancy’s office at Chappell House is closed to the public, but we do have a limited number of staff working in the office, and other members of our team are working from home.

Can I still come to the park as a visitor, or do I need to register for a program?

You don’t have to be registered for a program to enjoy our natural space. Riverwood’s trails and gardens are open to the public, and the park is open daily from 7:00 a.m. to 11:00 p.m. Parking is always free. Please note that the Sensory Path, which includes a number of tactile elements, remains closed due to the increased possibility of contamination.

If you do come to Riverwood as a visitor, please keep a space of at least two metres between yourself and others you may encounter in the park. For reference, that’s about the width of an average sedan, or the length of a mattress. Please wear a mask when physical distancing is a challenge.

Above all, if you’re feeling unwell, please stay at home. If you have a fever, cough, and difficulty breathing, seek medical attention and call in advance of visiting a health care facility.

Thank you for your cooperation as we work to keep our community safe and healthy.

Last updated November 24, 2020